Heart Kids has a team of dedicated family support workers who provide much-needed support to heart families when they are in hospital and when they return home. They visit families, assess their needs, provide practical and emotional assistance, and connect them to appropriate community services and professional help.
There are Hospital Family Support workers who provide support in both Starship and Auckland Hospital. There is also have a team of Family Support Workers across New Zealand who are trained and motivated to work with our heart kids, teens, adults and their families. They are there to help them navigate the challenges that come with having a heart child.
“They understand the journey we are facing. Our Family Support Worker was there 100% to listen to our worries, share advice or just have a cup of coffee with. Those visits really help keep me sane and stop me feeling so isolated” Sarah, heart mum